Metalcraft Industries, Inc.399 N. Burr Oak Ave.
Oregon, WI 53575
Phone: 608-835-3232 / 888-399-3232 Fax: 608-835-9180
From our small sheet metal stamping beginnings in 1984, Metalcraft has grown to be an industry leader in designing, manufacturing, and distributing wheelchair seating & positioning directly from our manufacturing facility to dealers throughout the United States and around the world. Metalcraft supports NRRTS and NCART and we are dedicated to providing continuing education (CEU's) to industry professionals that work directly with end users. Metalcraft also directly supports organizations that distribute wheelchairs to those in need across the globe. All of Metalcraft products are made in the USA.
Metalcraft strives to design, manufacture, and deliver top quality parts made from time tested materials that can last a lifetime; this process begins and ends with our customers. Customer input is extremely important to the growth of our product line; constructive suggestions are always welcome here. Our design department is driven to provide the products our customers need to help the end users; input and suggestions from customers are the primary source of designing new products and changing existing products. This customer driven product development process can be found throughout our design process right down to what tools and information our customers need for a website including the ability to generate their own detailed quotes prior to converting those quotes to orders.
Metalcrafts’ 50,000+ square foot manufacturing facility is designed around efficiently bringing raw materials into the building, turning those raw materials into quality products, and then shipping those products out the door as rapidly as possible after an order has been placed. Manufacturing quality products for our customers, whether it's a unique custom item or mass producing readily available products, is paramount to our manufacturing staff. Metalcrafts’ manufacturing and engineering staff routinely inspects parts to insure that our high standards of quality are maintained in every part that goes out the door.
Metalcrafts’ customer service depart is second to none, we provide our customers the service they should always expect in an industry where every end user is as unique as the products they require to help make their life better. The "art" of wheelchair seating requires a lot of different products to accomplish the goals of the end users; Metalcraft provides many of these products. Metalcrafts' customer service department has been labeled "problem solvers" by many customers; when they have a problem with a difficult task to accomplish sometimes a phone call to our customer service department can help solve the problem. Metalcraft customer service department can link customers directly with our engineering department where customers and our engineering staff work together, thinking outside-the-box, to come up with unique ways of using available products or custom items to accomplish the task.
Thank you for your interest in Metalcraft and our products.